SFEDI Awards operates as a regulated Awarding Organisation within the UK and as such we hold high regard to the standards of professional service we provide to our customers. To this end we operate a number of policies and procedures to ensure that we always operate in a fair and open manner.
To the right of this page you will see links enabling you to access our operating procedures for your information.
If you have any questions relating to this information or a general request for information then please do not hesitate to contact us via the details on our Contact Us page here.
Continuous Professional Development (CPD)
Customer Service Policy
Direct Claims Status
Equal Opportunities Policy
Qualification Titling in Marketing and Logo Usage
Malpractice and Maladministration
Recognised Prior Learning
Registration and Certification Policy
Retention of Records