The Level 4 Certificate in Conducting Maladministration and Malpractice Investigations is aimed at those who are in a position to carry out investigations into suspected maladministration or malpractice.

The delivery of qualifications includes the implementation of comprehensive quality assurance systems conducted by both internal and external quality assurance personnel.

This qualification supports the further development of these systems in order to improve the quality and validity of the delivery and certification process protecting both the learner undertaking the qualification and the regulatory system that the qualification is a part of.

This qualification develops knowledge regarding the management of the investigatory process including the carrying out of interviews with witnesses and suspects in relation to the suspected instance of malpractice or maladministration.

For existing centres who would like to apply to deliver this qualification simply click here

For organisations wanting to apply to join the approved delivery network to offer this qualification simply click here


Regulator Ofqual
Qualification Framework RQF
Qualification Reference Number 601/8577/6
Qualification Level 4
Credit Value 20 credits
Guided Learning (Hours) 164 hours
Total Qualification Time (Hours) 200 hours
Duration Completion within 2 years
Structure 4 mandatory units
Age Groups 19+
Entry Requirements

Learners must be within an appropriate role where they are in a position to carry out investigations into suspected maladministration or malpractice.

This is to allow an individual to gain the underpinning knowledge of the organisation and the method in which qualifications are delivered prior to undertaking the qualification and also in order to provide sufficient time to complete the necessary research and planning stages as required by the unit content.

The qualification should be delivered using evidence from a current or previous investigation completed within the 12 months prior to the commencement of the qualification.

As the completion of the qualification requires the undertaking of an investigation simulation may be used where an investigation is not in process or has not been conducted within the 12 months prior to the commencement of the qualification.

Where simulation is required, this must be based on real life scenarios authorised by SFEDI Awards prior to the assessment taking place.

First Date for Registrations April 1, 2016
Last Date for Starts February 28, 2021
Delivery Staff Requirements

The assessment qualification is required in order to deliver this qualification

The internal quality assurance qualification is required in order to quality assure this qualification

IOEE Studying Membership Eligible Yes
SFEDI Directory Eligible No
Registration Fee for Centres (excl. VAT) £60.00

Learner Support

Any individual learning needs you may have will be assessed by the delivery centre as part of your initial assessment and appropriate support put in place to help you complete your learning programme.

Progression Routes

Those who complete this qualification may wish to undertake other SFEDI Awards qualifications further details of which can be found on our website.

SFEDI Awards offers a range of qualifications which explore the further development of enterprise skills and knowledge.


Below you will find further details relating to the qualification and also the necessary paperwork for your approved centre to add it to your centre offer. If you require further information or would like guidance please contact the SFEDI Awards Customer Service Team who will be more than happy to help you.

Qualification Specification
SFEDI Awards Fees and Prices
Additional Qualification Application Form
Staff Matrix Update Form


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