The Level 5 Certificate in Professional Business Information Services is for those people who wish to develop the broad base of skills, knowledge and understanding needed by providers of Business Information Services.  It will equip providers of business information with the skills to deal with client enquiries, promote business information services and develop knowledge and understanding of a small business and its core functions.

See the full range of qualifications available in the Business and Enterprise Support Overview


Regulator Ofqual
Qualification Framework RQF
Qualification Reference Number 601/8292/1
Qualification Level 5
Credit Value 15 credits
Guided Learning (Hours) 46 hours
Total Qualification Time (Hours) 151 hours
Duration Completion with 2 years
Structure 2 mandatory units
Age Groups 19+
Entry Requirements

Learners must be within a business support role in order to ensure that they have the required experience to evidence the requirements of the qualification.

The role must not be construed as work experience or instigated as a vehicle solely for the delivery of this qualification.

Learners should also possess communication skills sufficient to allow them to address the assessment requirements of the qualification

First Date for Registrations February 1, 2016
Last Date for Starts November 30, 2019
Delivery Staff Requirements

The assessment qualification is required in order to deliver this qualification

The internal quality assurance qualification is required in order to quality assure this qualification

IOEE Studying Membership Eligible Yes
SFEDI Directory Eligible Yes

Progression Routes

Those who complete this qualification may wish to work towards our other Level 5 qualifications in Business and Enterprise Support in order to broaden their skills base into other support roles

They may wish to also progress to the Level 7 qualifications in order to recognise their higher and broader skills and knowledge base whilst progressing through their career paths


Below you will find further details relating to the qualification and also the necessary paperwork for your approved centre to add it to your centre offer. If you require further information or would like guidance please contact the SFEDI Awards Customer Service Team who will be more than happy to help you.

Qualification Specification

SFEDI Awards Fees and Prices

Additional Qualification Application Form

Staff Matrix Update Form


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